When uploading a plugin ZIP file to WordPress, you may experience issues such as the screen locked on “Installing plugin from uploaded file”. When refreshing it may say link expired. Try these troubleshooting steps.
Troubleshooting Steps
- Confirm your ZIP file is packaged correctly
The ZIP file should contain a single folder that has the same name as the plugin. That folder should contain the plugin files.
- Check upload limits.
A very large plugin could cause timeout issues with your host. If so, it may be possible to increase upload limits depending on your hosting provider.
- Check whether you are in maintenance mode.
Check your site with an incognito window. If the site says something like “Briefly unavailable for scheduled maintenance…”, then you are in maintenance mode. Try deleting the file
".maintenance"in your WordPress directory. - Try clearing your browser and server caches.
- Confirm the plugins folder is writable by WordPress
From the side menu, select Tools > Site Health > Filesystem Permissions and confirm writeable is listed.
- If no luck so far, manually upload the plugin.
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